Organized claim files and paperwork on a claims administration desk
Insurance ops

Claims administration built for carriers, MGAs, captives, and self-insureds. FNOL to final payment.

Experienced TPA teams run general liability, auto liability, property, workers' compensation, subrogation, Lloyd's programs, and self-insured entity files with a visible operating record.

Program administration

Corgi Claims handles third-party claims administration across general liability, auto liability, property, workers' compensation, subrogation, Lloyd's programs, and self-insured entities.

TPAservices first
FNOLto final payment
Auditready file rhythm
Capabilities

TPA administration without loose ends. Operationally specific, file by file.

File ownership

Claim setup, diary discipline, customer claim numbers, insured and party records, adjuster assignment, and examiner visibility.

Coverage and authority

Early coverage posture, authority tracking, reserve movement, payment controls, and escalation for sensitive files.

Carrier reporting

Aged inventory, open queue, task health, loss location, reserve movement, recovery, and closure reporting stay visible.

QA and audit trail

Timestamped notes, documents, communications, checkpoints, and supervisor review create an audit-ready record.

Operating process

A clean file rhythm. Every step has an owner.

  1. 01Program setup
  2. 02FNOL and claim creation
  3. 03Assignment and first contact
  4. 04Investigation and reserves
  5. 05Payment, recovery, closure
Visibility and controls

The operating record supports full TPA administration. Grounded in the file.

The claims platform models claim files, insureds, policies, loss facts, assignments, documents, reserves, payments, tasks, communications, checkpoints, and customer reporting.

Claim events and checkpoints keep the operating rhythm inspectable.
Financial summaries connect reserves, payments, recoveries, outstanding, and net incurred.
Customer portals and permissions control who can see and act on the file.
Service scope

What the page means in practice. Scope, focus, evidence.

AreaScopeOperating focus
CustomersCarriers, MGAs, captives, self-insureds, reinsurers, and program administrators.Program rules, authority, reporting cadence, and role-based access.
Claim fileInsureds, policies, loss details, parties, adjusters, examiners, notes, documents, and communications.Clean system of record from intake through closure.
MoneyReserves, payments, recoveries, outstanding, and net-incurred movement.Authority control, reserve adequacy, and payment traceability.
OversightCheckpoints, task health, aged inventory, geographic views, and queue analytics.Supervisor review, exception handling, and audit support.
FAQ

Questions carriers ask. Plain answers.

Can Corgi Claims administer an entire program?

Yes. The service is designed for full-file TPA administration, including FNOL, assignment, coverage posture, reserves, payments, reporting, QA, recovery, and closure.

How does the software support the TPA team?

The software keeps the claim visible: checkpoints, tasks, documents, communications, financials, notes, and reporting live in one operating record.

What makes the file audit-ready?

Every note, document, task, status change, communication, reserve movement, and payment can be tied back to a timestamped claim record.

Claims operations review

Bring the actual workflow. We'll show where Corgi Claims can take over.