TPA / Claims Administration
Third-party claims administration for general liability, auto liability, property, workers' compensation, subrogation, Lloyd's programs, and self-insured entities.
Claims services
Full TPA handling, end to end. Faster cycle time, QA, visibility.
Daily, CAT, specialty, and support files handled by experienced adjusters with software keeping every checkpoint visible.
Service pages
A full service architecture. Pick the claim operation you need.
FNOL / Claims Intake
First Notice of Loss intake, 24/7 claim setup, multilingual support, and claims intake support.
Virtual / Desk Adjusting
Virtual adjusting, desk adjusting, inside claims support, and technology-enabled adjusting.
Underwriting Inspections
Residential and commercial underwriting inspections.
Customer Service & Claims Support
Customer service agents, virtual assistants, administrative support, and claims process support for carriers and adjusters.
Property claims
Daily property, commercial property, flood, inland marine, business interruption, CAT property, and appraisal support.
Casualty and liability claims
GL, premises, auto liability, contractor, municipal, product, professional, liquor, and complex liability files.
Catastrophe claims
CAT response for hurricanes, tornadoes, hail, fire, earthquake, flood, and major storm or disaster events.
Transportation, trucking, and cargo claims
Trucking liability, cargo, motor truck cargo, commercial auto, heavy equipment, appraisals, and total loss.
Subrogation, SIU, and investigations
Subrogation recovery, SIU, fraud indicators, background checks, statements, scene work, and investigation support.
Claims platform
The software layer behind the TPA service: visibility, dashboards, documents, tasks, claim AI, and audit trails.
What we handle
Claims services for real files. Daily losses, surges, complex work.
Intake
First notice, around the clock
24/7-ready intake, structured drafts, severity routing, and first-contact workflows that hold when volume spikes.
Audit
Service that holds up under audit
Documented diary, claimant communication, supervisor review, and carrier-specific instructions on every file.
Coverage
Coverage handled early
Posture, exclusions, endorsements, demand review, and reservation-of-rights issues are reviewed, not assumed.
Financial
Money watched at every step
Reserve tracking, payment authority, fraud indicators, recovery booking, and net-incurred reporting stay connected.
Surge
Catastrophe without the scramble
Surge capacity, field coordination, event tracking, and rapid intake when a single event reshapes the week.
Reporting
Reporting carriers actually use
Live dashboards, claim timelines, aged inventory, reserve movement, and exception flags replace stale monthly surprises.
Lines of business
Broad across the book. Specific on every file.
CategoryRepresentative linesOperational focus
Property and CATDaily property, commercial property, flood, catastrophe, inland marine, crop, and business interruptionRapid intake, field coordination, estimate review, documentation quality, and event-level reporting.
Casualty and liabilityGeneral liability, personal liability, commercial liability, premises, product, professional, and liquor liabilityFact development, coverage posture, liability evaluation, counsel routing, and authority escalation.
Auto and transportationPersonal auto, commercial auto, trucking, cargo, heavy equipment, transportation, and physical damageEvidence capture, liability facts, repair estimates, cargo documentation, appraisal, and total-loss review.
Workers' compensationWorkers' compensation claims, investigations, medical audits, and bill reviewsInjury intake, medical documentation, claimant communication, statutory deadlines, and reserve oversight.
Specialty and SIUSubrogation, fidelity, environmental, construction defect, ADR, litigation support, and special investigationsFraud indicators, background work, recovery paths, dispute support, document retrieval, and trial monitoring.
Claims administrationTPA administration, FNOL, desk adjusting, customer service, underwriting inspections, and claims supportProgram setup, claim intake, diary discipline, QA review, carrier dashboards, and operating support.