Catastrophe operations
CAT work needs rapid setup, adjuster coordination, clean intake, event-level reporting, and disciplined triage across many similar files.
5,000adjuster network
50state coverage
CATevent reporting
Claims service
CAT response built for surge volume. Network, triage, reporting.
When a storm or disaster creates a sudden surge, Corgi Claims coordinates intake, assignment, field or desk handling, reporting, and exception visibility.
Capabilities
CAT response without loose ends. Operationally specific, file by file.
Event triage
Claims can be flagged as catastrophe, grouped by event, routed by severity, and reported as the surge develops.
Desk and field coordination
Desk and field workflows keep assignments, contact status, documents, and estimates moving together.
Property surge
Hurricane, tornado, hail, fire, earthquake, flood, and major storm losses with property documentation workflows.
Carrier visibility
Open inventory, status, cycle time, reserves, geographic concentration, and exception reporting stay accessible.
Operating process
A clean file rhythm. Every step has an owner.
- 01Event setup
- 02Rapid intake
- 03Severity triage
- 04Field and desk assignment
- 05Carrier reporting
Visibility and controls
CAT operations need live controls. Grounded in the file.
The claim operation supports CAT event fields, loss locations, severity, adjuster assignment, queue analytics, geographic reporting, checkpoints, and task health.
Geographic analytics show claim concentration and location patterns.
Queue analytics track aged inventory, SLA health, throughput, and processing time.
Document and task workflows keep field output and desk review connected.
Service scope
What the page means in practice. Scope, focus, evidence.
AreaScopeOperating focus
EventsHurricanes, tornadoes, hail, fire, earthquakes, flood, major storms, and disaster events.Event setup, intake routing, surge assignments, and status reporting.
VolumeDaily overflow, regional surge, and high-volume property assignments.Triage, desk/field split, queue health, and escalation.
Field workInspection, photos, estimates, reports, claimant communication, and damage documentation.Documentation quality, cycle time, and adjuster coordination.
ReportingOpen inventory, geographic concentration, reserves, payment status, and exception files.Carrier visibility throughout the event.
FAQ
Questions carriers ask. Plain answers.
Can Corgi Claims support catastrophe surge response?
Yes. The service combines intake, event triage, adjuster coordination, desk support, property workflows, and carrier reporting.
What events can be supported?
CAT response can support hurricanes, tornadoes, hail, fire, earthquakes, flood, and other major storm or disaster events.
How does reporting work during a CAT event?
Reporting can surface open inventory, location patterns, assignment status, reserves, payments, aged files, and exceptions.
Claims operations review